Behind every transaction is a customer with a voice to be heard

Revolutionize the way you collect feedback, create customers for life

Survey Loop is an innovative customer experience platform designed to create a conversational feedback loop at every stage of the customer journey.

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Early adopters, Enthusiastic Responses

Beta Participants Await the Survey Loop Revolution

“Survey Loop is focusing on the business side of customer endorsements. That's a rare and powerful difference, considering many solutions too often focus on the "what" and not the "why." Their features are based in getting more business and making smarter decisions. They're focused on what actually matters and it's reflected in the platform.”

Mortgage Marketing Executive

“There are a lot of tools out there that do bits of this and that but SurveyLoop is going to break the mold in the feedback loop process. I’m part of the Beta Test group and I can already tell what a game changer it’s going to be!”

Insurance Marketing Executive

Solution: Automated Feedback Collection

Survey Loop's automated feedback collection streamlines the process, saving you time and resources. Our technology ensures that you consistently gather valuable insights from your audience, making data collection efficient and effective. 

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Solution: Engage with your customers in real-time

With Survey Loop, you can engage with your customers in real-time through the Responses Feed. Our technology enables instant interaction and automation based on conditional formatting, ensuring meaningful engagement and enhanced customer satisfaction.

Solution: Advanced Analytics and Reporting

Solution: Survey Loop's advanced analytics and reporting go beyond simple satisfaction ratings. Our technology offers sentiment analysis and actionable recommendations, helping you turn data into meaningful decisions that drive growth.

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Frequently Asked Questions

How do I create surveys using Survey Loop?

Creating surveys with Survey Loop is easy. Simply log in to your account, navigate to the Survey Builder, and follow our user-friendly interface to design your customized survey. You can add questions, select response formats, and even personalize the survey with your branding.

Can I automate the survey distribution process?

Yes, Survey Loop offers automated survey distribution options. You can set up automated campaigns to send surveys to your target audience at specific intervals or based on predefined triggers. This streamlines the feedback collection process. 

What kind of analytics and reporting capabilities does Survey Loop provide?

Survey Loop offers robust analytics and reporting tools. You can access insights beyond simple satisfaction ratings, including sentiment analysis and actionable recommendations. Our reporting dashboard empowers data-driven decision-making. 

Is Survey Loop suitable for enterprise-level organizations with complex hierarchies?

Absolutely. Survey Loop's Roles & Hierarchy feature is designed to accommodate enterprise-level organizations with multiple levels of access and control. You can efficiently manage permissions and collaboration within your organization. 

Can Survey Loop integrate with other tools and platforms we already use, such as CRM systems or social media channels?

Yes, Survey Loop is built for seamless integration. We offer integrations with various third-party tools, including CRM applications and social media platforms, ensuring your survey data is easily incorporated into your existing workflows.